| Academic Programs |
(17 credits)
Purpose: Provides the knowledge and skills for employment in entry level positions that support end users of technology in a networked environment. Students will learn the essential components and functioning of the hardware and software used in PC clients, servers and network hardware. In addition, skills in specific desktop applications, interpersonal relations and customer service will be covered.
CNT 2510 Networking Essentials (CCNA 1) or
CS 1104 Introduction to Networking, 3cr
CNT 2300 PC Hardware and Software (A+), 4cr
CNT 2310 Server and Network Operating Systems (Server+), 4cr
CNT 2800 Information Security Awareness, 1cr
BUS 1119 Human Relations in Business or
BUS 2310 Achieving Customer Satisfaction, 3cr
Electives, 3cr
Select from CS 1100, CIS 1110, 1130, 1131, 1135, 1150, 1151, 1160, 2207
For more information on the I.T. Help Desk Certificate call an admissions representative at 651/450-8500 or send us your question.