Requesting Help with Campus Technology

To activate your campus network account or your METNET e-mail account, please go the activation page. If you need assistance with Desire2Learn (D2L), you may get a faster response from the D2L Customer Helpdesk, particularly if you need assistance in the late evening or on weekends when the college technicians are not available.

Complete the form below to request technical assistance for:

• campus network access (password resets)
• campus provided e-mail (@metnet.edu)
• Desire2Learn (D2L)
• accessing your campus network folder remotely using SecureFTP

The Technical Support Team strives to respond within 1 business day. You can also call the Computer Lab at 651-450-3653, select the option to speak with a lab assistant, during Computer Lab business hours.

Fields marked with an asterisk (*) are required.

*Select the system you need help with

--Select-- Campus Network Account E-mail Account (@metnet.edu) Desire2Learn (D2L) Secure FTP to Network Folder (Z drive) Other  

*Your name:

 

*Your student ID number:

 

*Your e-mail address:

 

Your telephone number:

A response by telephone is only possible during Computer Lab business hours

 

Best time to call:

 

*Course and Section (e.g. ENG 1108-99):

 

*Describe your problem and what you have already tried: