Technology Services Unit

What We Do

The Technology Services Unit provides a comprehensive system of technological devices and corresponding support services so that students can learn, instructors can teach, and staff and administrators can work productively.

Scope of Services

There are four main categories of services: telephone services, computing and network services, audio-visual media, instructional design and training.

How to Get Assistance

Students

Students can get help with campus technology in the Computer Lab, located on the first floor of the Library. The Computer Lab is open on days classes meet and during some days during breaks. You can call the Computer Lab to verify someone will be able to assist you before traveling to campus (651.450.3653, then choose option 2).

You can also request assistance electronically using the Student technical help web form. The support team strives to reply within one business day. Many problems can be resolved quickly; others may take a bit longer.

Get a copy of the Student Guide to Campus Technology for an overview of the services available to students.

Employees

Employees with an urgent technical support need can call extension 3444 from an on campus telephone. If you are off campus and need technical assistance with a technology service provided by the college, call the college's main line (651-450-3500) and ask to be transferred to extension 3444.

For important, but less urgent technical support needs, please submita ticket to the IT Help Desk.Be sure to provide as much information as you can so the technician who picks up your ticket request will know how, where, and when to best be able to help you.