Assistance Options

In-person assistance

  • Enrollment Center
    College Center - 2nd Floor
  • IT Service Desk

Remote assistance (1 business day reply)

Minnesota State IT Service Desk


Atomic Learning

B116 Computer Lab Hours

  • Mon. - Fri.: 6 a.m. - 10:30 p.m.
  • Sat.: 9 a.m. – 3 p.m.

Wireless Network

Inver Hills has an extensive wireless network covering all public spaces in and around buildings. The wireless network provides access to the college website, E-services, D2L Brightspace, library resources and the Internet. Wireless printing is also available.

IHCC or starlan

Two wireless network services are available. The IHCC service is intended for employees and students of Inver Hills Community College and provides access to additional services like wireless printing. The starlan service is intended for employees and students from other Minnesota State Colleges and Universities institutions. The starlan service only provides access to services outside of the Inver Hills network.

Encryption Not Provided

The wireless network DOES NOT PROVIDE ENCRYPTION or other data security measures. If you are using a website that requires a login or manages personal or sensitive data be sure the website is using encryption; the address will start with https.

Wireless Coverage Map

Areas in red on the illustration below should have a strong wireless signal.

  • Entire Liberal Arts building
  • Entire Business building
  • Entire College Center building
  • Entire Fine Arts building
  • Entire Heritage Hall building
  • Entire Library building
  • Entire Science building
  • Campus Mall from Fine Arts building to Activities building

NOTE: Within each building there may be small isolated areas where the signal does not reach, for example in stairwells. If there isn't a wireless signal where you want to work please let the ITS team know (see Getting Help ).

wireless coverage

Connecting to Wireless

If you intend to connect to the IHCC wireless service and you are using a computer running Windows you will need to install the SafeConnect Policy Key Client the first time you connect. The starlan service does not require the SafeConnect client but does not provide all services available on the IHCC service.

NOTICE FOR WINDOWS 10 USERS: The installer application for the SafeConnect client does not yet work with the new Edge browser that comes with Windows 10. Instead, use Internet Explorer (it is also installed with Windows 10) to install the SafeConnect client. Once the client is installed and running you can use Edge if you care to.

Choose the type of device you are using and which network you want to connect to:

Windows IHCC starlan (pdf)
Apple Macintosh IHCC (PDF) starlan (pdf)
Android IHCC (PDF) starlan (pdf)

Related Topics

Wireless Printing
Why do I need to install SafeConnect?
Troubleshooting Problems with SafeConnect

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