In-person Assistance

IT Service Desk Hours (I.T. Building)

  • Mon. - Fri.: 8 a.m. - 4 p.m.


Student Support Ticket Submittal
(1 business day reply)

Minnesota State IT Service Desk


Wireless Network

Inver Hills has an extensive wireless network covering all public spaces in and around buildings. The wireless network provides access to the college website, E-services, D2L Brightspace, library resources and the Internet.

Eduroam or ihcc_guest

Two wireless network services are available on campus: eduroam or ihcc_guest.


Eduroam is a secure global wireless access service for the educational and research community. Inver Hills Community College students and employees can use their StarID credentials ( to access Wi-Fi when on campus. Once a device is configured to use eduroam, it can automatically join: open your laptop or phone, and go.

Visitors from other eduroam-participating colleges and universities can access Wi-Fi at Inver Hills Community College using the usernames and passwords from their home institutions.

Instructions for connecting to eduroam, click here.


The ihcc_guest service is intended for guests of Inver Hills Community College who are not members of an eduroam-participating institution. Campus guests who are assigned a temporary username and password may use these credentials to authenticate to the wireless network. Users will need to re-authenticate every day they are connected to ihcc_guest. The ihcc_guest service only provides access to services outside of the Inver Hills network.

The ihcc_guest wireless network DOES NOT PROVIDE ENCRYPTION or other data security measures. If you are using a website that requires a login or manages personal or sensitive data be sure the website is using encryption; the address will start with https://.

Wireless Coverage Map

Areas in red on the illustration below should have a strong wireless signal.

  • Entire Liberal Arts building
  • Entire Business building
  • Entire College Center building
  • Entire Fine Arts building
  • Entire Heritage Hall building
  • Entire Library building
  • Entire Science building
  • Campus Mall from Fine Arts building to Activities building

NOTE: Within each building there may be small isolated areas where the signal does not reach, for example in stairwells. If there isn't a wireless signal where you want to work please let the ITS team know.

wireless coverage

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