Assistance Options

In-person assistance

  • Enrollment Center
    College Center - 2nd Floor
  • IT Service Desk

Remote assistance (1 business day reply)

Minnesota State IT Service Desk


IT Service Desk Hours

  • Mon. - Thurs.: 8 a.m. - 4 p.m.

Online Services Center Hours

  • Mon. - Thurs.: 10 a.m. - 3 p.m.

Student Email

BYOA: Bring Your Own Address

Email is an official means of communication between the college and you. The college will use the personal email address you provide and maintain in your E-services record. You can use any email address you choose, including the EDU address provided by the college. It is extremely important that the personal email address you provide in your E-services record is accurate, up to date and one you check regularly. That address is the address that is associated with your D2L Brightspace account that your instructors and classmates will see.

Need an EDU email account?

The college provides each student an EDU email account in the Microsoft Office 365 system. We don’t require its use but it can be used as your personal email address like any other email account. To log into your EDU account:

  • Go to
  • Login with <YourStarID> and use your StarID password
  • Follow the directions presented to start using your email account.

The subscription is free as long as you're an active student enrolled in a class.

Is your personal email address up to date?

Inver Hills and D2L Brightspace will send all email messages to the personal email address you provide in your E-services account.

To verify and update your email address:

  1. Log in to your E-Services account.
  2. Click on Account Management, then Demographic Info.
  3. Scroll down to the bottom of the page to find your email address on record.
  4. To update your email address, enter the new address and click Submit.

Keep Your Address Working

It is your responsibility to ensure the personal email address in your E-services record is accurate and working. The same address is copied into D2L Brightspace so that address is the one most instructors will use. An easy way to test that your address is working and accepting messages from Inver Hills is to send yourself a message from within D2L Brightspace. You should expect to receive at least one message each week from the college when classes are in session.

It is a good practice to check your e-mail account once each day during the work week. That is especially important if an instructor uses e-mail to communicate with students.

Set Inver Hills as a Safe Sender

Adding an email address or email address domain to the safe sender list in your email and Internet security software can help avoid messages being treated as junk or spam. Each email service has different steps in order to do this. The company WhatCounts provides instructions for whitelisting addresses in a large number of email and Internet security software.

The Inver Hills domain name should be added to the whitelist or safe senders list:


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