Information Technology & Careers

Information Technology (IT) is a constantly changing field that covers every aspect of information management and processing, including implementing and maintaining numerous related technologies. IT professionals design, develop, support and manage computer hardware and software, information networks and the Internet.

Information Technology Careers


Contact Information

Benjamin Franske
Information Technology Careers Instructor

b.franske@inverhills.edu
651-450-3575
B110a

Admissions Team

admissions@inverhills.edu
651-450-3000
College Center

Information Technology (IT) is a constantly changing field that covers every aspect of information management and processing, including implementing and maintaining numerous related technologies. IT professionals design, develop, support and manage computer hardware and software, information networks and the Internet, the latter estimated in 2013 to host 4.3 trillion live Web pages with 672 exabytes, or 672 billion gigabytes, of accessible data. Total world Internet traffic topped 43,600 petabytes that year; a petabyte is 1 million gigabytes.

Real-world IT applications are essential to modern society, from basic computer software to sophisticated business networks to the systems that direct remote space exploration. A tremendous variety of lucrative career opportunities are open for capable and experienced IT professionals, especially in the area of cybersecurity. High-profile cyber attacks continue to make headlines around the world.

According to the International Data Corporation (IDC), the digital universe, or all the digital data created by humankind, doubles every two years. By 2020, the digital universe will reach 44 zettabytes, or 44 trillion gigabytes, or roughly the number of stars in the actual universe.

Learn if a career in I.T. or Computer Science is right for you


Watch the video to learn more about the IT Careers program


Information Technology Information Sessions

Interested in learning more about the multitude of opportunities and pathways you have with our IT programs? Sign up to attend this information session to hear more about how we can get you started toward your bachelor's degree or landing a job after finishing your associate's degree.


Degrees

A.A.S., Information Technology Support – 60 credits

The Information Technology Support program trains workers for employment providing service to computer users, including hardware and software installation and technical assistance. Coursework includes experiences and instruction in communication and problem-solving skills, as well as technical training with hardware, software, operating systems, applications software, security, and computer network operations. Designed to prepare graduates to select, maintain, configure, and oversee installation of business-oriented personal computers, software, and to support and train users. This program provides the student training for a variety of IT industry certifications including the CompTIA A+, Microsoft MCSA, and Cisco CCENT and CCNA Cyber Operations.

Important Note: Many of the courses in ITC degree programs have prerequisites which limit the manimuim number of technical courses which can be take in any one semester. In order to ensure timely graduation, appropriate course loads, and the correct mix of technical and liberal arts courses students are strongly encouraged to meet with an academic advisor, counselor, and/or faculty member from the ITC department before registering for classes to determine a degree plan.

Coursework   Program Planning Guide

Information Technology Support Curriculum – 44 credits

Course Number Title Credits
ITC 1000 Computer Careers 1 cr
ITC 1200 Cybersecurity Essentials 2 cr
ITC 1400 IT Fundamentals 3 cr
ITC 1480 Linux Essentials 3 cr
ITC 2000 PC Hardware and Software (A+) 3 cr
ITC 2100 IT Career Success Skills and Strategies 2 cr
ITC 2189 Information Technology Careers Internship 3 cr
ITC 2410 Installing and Configuring Windows Clients 3 cr
ITC 2420 Configuring Windows Devices 3 cr
ITC 2430 Installation, Storage, and Compute with Windows Server 3 cr
ITC 2440 Identity with Windows Server 3 cr
ITC 2480 Administering Linux Servers 3 cr
ITC 2515 ntroduction to Networks and Routing and Switching Essentials (CCNA 1/2) 6 cr
ITC 2810 CCNA Cybersecurity Operations 3 cr
ITC 2900 Information Technology Careers Capstone 3 cr
Total Credits: 44

Liberal Arts – 16 credits

Course Number Title Credits
ENG 1108 Writing and Research Skills 4 cr
COMM 1100 OR
COMM 1110 OR
COMM 2230 OR
COMM 2240
Interpersonal Communication OR
Public Speaking OR
Small Group Communication OR
Intercultural Communication
3 cr
MnTC Goal 3 (with lab) OR
MnTC Goal 4 elective
  3 cr
MnTC Goal 5 elective   3 cr
MnTC Goal 6 elective   3 cr
Total Credits: 16

A.A.S., Network Technology and Security – 60 credits

This program prepares students for rewarding careers in the dynamic field of computer networking and security. The continued growth of the Internet, wide area networks (WANs) and local area networks (LANs) requires people with the broad knowledge and skills needed to design, manage, secure, and troubleshoot sophisticated information storage, retrieval and presentation systems.

Program Information

This program covers the workings of networks and systems from desktop and mobile devices to cloud servers that could be located anywhere in the world. The curriculum has been designed to encompass many of the same competencies that are covered by several recognized IT industry certifications, for example CompTIA’s A+, Server+, Network+, Linux+, and Security+; Cisco CCENT, CCNA Routing & Switching, CCNA Security, and CCNA Cyber Operations; and Microsoft Certified Solutions Associate (MCSA), so students will gain the knowledge and skills that are recognized as important for employment in the field.

Note: Many of the courses in ITC degree programs have prerequisites which limit the minimum number of technical courses which can be take in any one semester. In order to ensure timely graduation, appropriate course loads, and the correct mix of technical and liberal arts courses students are strongly encouraged to meet with an academic advisor, counselor, and/or faculty member from the ITC department before registering for classes to determine a degree plan.

Coursework   Program Planning Guide

Network Technology and Security Curriculum – 44 credits

Course Number Title Credits
ITC 2000 PC Hardware and Software (A+) 3 cr
ITC 2100 IT Career Success Skills and Strategies 2 cr
ITC 2189 Information Technology Careers Internship 3 cr
ITC 2300 Information Technology Services and Applications 3 cr
ITC 2410 Installing and Configuring Windows Clients 3 cr
ITC 2430 Installing and Configuring Windows Servers 3 cr
ITC 2480 Administering Linux Servers 3 cr
ITC 2515 ntroduction to Networks and Routing and Switching Essentials (CCNA 1/2) 6 cr
ITC 2535 Scaling and Connecting Networks (CCNA 3/4) 6 cr
ITC 2610 CCNP 1 Network Switching 3 cr
ITC 2830 CCNA Cybersecurity Operations 3 cr
ITC 2830 Implementing Cisco Network Security (CCNA Security) 3 cr
ITC 2900 Information Technology Careers Capstone 3 cr
Total Credits: 44

Liberal Arts – 16 credits

Course Number Title Credits
ENG 1108 Writing and Research Skills 4 cr
COMM 1100 OR
COMM 1110 OR
COMM 2230 OR
COMM 2240
Interpersonal Communication OR
Public Speaking OR
Small Group Communication OR
Intercultural Communication
3 cr
MnTC Goal 3 (with lab) OR
MnTC Goal 4 elective
  3 cr
MnTC Goal 5 elective   3 cr
MnTC Goal 6 elective   3 cr
Total Credits: 16

Certificates

Advanced Network Security Certificate – 15 credits

This certificate program provides comprehensive knowledge and skills needed for IT professionals who have network security and information assurance responsibilities. Courses cover industry standard topics including security incident management, Cisco IOS and ASA firewalls, ethical hacking, VPNs, intrusion detection, and overall security policy and practices. Participants must have CCENT certification or three years of experience as a network technician, administrator or analyst in a Cisco environment.

Coursework   Program Planning Guide

Advanced Network Security Certificate – 15 credits

Course Number Title Credits
ITC 2480 Administering Linux Servers 3 cr
ITC 2810 CCNA Cybersecurity Operations 3 cr
ITC 2820 Information Systems Security Advanced 3 cr
ITC 2830 Implementing Cisco Network Security (CCNA Security) 3 cr
ITC 2840 Advanced Network Security 3 cr
Total Credits: 15

Advanced Network Technology Certificate – 15 credits

This certificate provides IT employees with knowledge and skills needed to assume additional or higher-level responsibilities for a large enterprise networked environment. The curriculum focuses on content from the Cisco CCNP Routing & Switching and Cisco CCNA Security certifications, and provides flexibility for various levels of current competence and areas of emphasis. Participants must have CCNA certification or three years of experience as a network technician, administrator or analyst in a Cisco environment.

Coursework   Program Planning Guide

Advanced Network Technology Certificate – 15 credits

Course Number Title Credits
ITC 2480 Administering Linux Servers 3 cr
ITC 2830 Implementing Cisco Network Security (CCNA Security) 3 cr
ITC 2610 CCNP 1 Network Switching 3 cr
ITC 2620 CCNP 2 Network Routing 3 cr
ITC 2630 CCNP 3 Network Troubleshooting 3 cr
Total Credits: 15

IP Telephony Certificate – 15 credits

The ability to communicate effectively and efficiently is critical to all businesses today. The convergence of voice, video, and data networks into single networks supporting Voice over IP (VoIP), team collaboration, chat services, video conferencing, email, and other communication methods has transformed the way these services are delivered. This certificate provides IT employees with the knowledge and skills to implement and administer these converged communications networks. Participants must have CCNA certification or three years of experience as a network technician, administrator or analyst in a Cisco environment.

Coursework   Program Planning Guide

IP Telephony Curriculum – 15 credits

Course Number Title Credits
ITC 2720 Implementing Cisco Collaboration Devices 3 cr
ITC 2730 Quality of Service (QoS) 3 cr
ITC 2740 Cisco IP Telephony Integration (Part I) 3 cr
ITC 2750 Cisco IP Telephony Integration (Part II) 3 cr
ITC 2760 IP Telephony: Enterprise Planning and Design 3 cr
Total Credits: 15

I.T. Help Desk Certificate – 15 credits

This program provides the knowledge and skills for employment in entry-level positions that support end-users of technology in a networked environment. Students will learn the essential components and function of the hardware and software used in specific desktop applications. Interpersonal relations and customer service will be covered.

Coursework   Program Planning Guide

I.T. Help Desk Certificate – 15 credits

Course Number Title Credits
ITC 2000 PC Hardware and Software (A+) 3 cr
ITC 2410 Installing and Configuring Windows Clients 3 cr
ITC 2420 Configuring Windows Devices 3 cr
ITC 2515 I ntroduction to Networks and Routing and Switching Essentials (CCNA 1/2) 6 cr
Total Credits: 15

Microsoft Certified Solutions Associate (MCSA) Certificate – 15 credits

Microsoft software and systems are pervasive within the enterprise computing environment. This certificate will provide the student necessary system administration skills to operate in the Microsoft server and client environment, and will provide the student training for the MCSA certifications in Windows Client and Windows Server.

Coursework   Program Planning Guide

Microsoft Certified Solutions Associate (MCSA) Certificate – 15 credits

Course Number Title Credits
ITC 2410 Installing and Configuring Windows Clients 3 cr
ITC 2420 Configuring Windows Devices 3 cr
ITC 2430 Installation, Storage, and Compute with Windows Server 3 cr
ITC 2440 Identity with Windows Server 3 cr
ITC 2450 Networking with Windows Server 3 cr
Total Credits: 15
Course Descriptions

ITC 0090  Digital Literacy   1.0 cr

Course Outline for ITC 0090

Introduces basic computer concepts and skills so that people can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities. Whether you are entirely new to computing or have some experience, this course will help you develop a fundamental understanding of computers. The Digital Literacy course helps you develop the essential skills you need to begin computing with confidence.

ITC 1000  Computer Careers   1.0 cr

Course Outline for ITC 1000

Introduce the wide variety of jobs available in computing and information technology. Includes discussion of educational requirements, work environments and typical positions for many careers including programmers, developers, network administrators, systems administrators, security analysts, information technology managers and others. Students will develop a plan of study for their career of interest. Recommended for students considering a career related to computers and information technology.

ITC 1100  Introduction to Computers   3.0 cr

Course Outline for ITC 1100

Introduces the use of computers as tools for creating, communicating and organizing information. The course covers the basic concepts related to computer information systems. It provides hands on experiences on the following software applications: File Management (working with Windows) and Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint, and Outlook). Prerequisites: ITC 0090 (formerly CIS 0090) or Microsoft Digital Literacy Certification. Course Note: The prerequisite for this course will be waived upon proof of passing a digital literacy placement test, contact instructor for details.

ITC 1200  Cybersecurity Essentials   2.0 cr

Course Outline for ITC 1200

Explores the characteristics and tactics used by cyber criminals as well as the technologies, products, and procedures used to combat cybercrime. The curriculum also allows the exploration of the cybersecurity field, how it relates to information and network security, and introduces students to the characteristics of common attacks and security principles. Course Note: The prerequisite for this course will be waived upon proof of passing a digital literacy placement test, contact instructor for details.

ITC 1400  IT Fundamentals   3.0 cr

Course Outline for ITC 1400

Examines the foundational concepts of information technology including identifying and explaining computer components, installing software, establishing network connectivity and preventing security risks. This course assists students in preparing for the CompTIA IT Fundamentals certification.

ITC 1480  Linux Essentials   3.0 cr

Course Outline for ITC 1480

Covers the fundamentals of the Linux operating system, command line interface, and essential open source software concepts. This course is designed for students new to Linux and takes a hands-on approach to exploring the day-to-day operation of a command line Linux system and is aligned to the LPIC Linux Essentials industry certification. Course Note: Contact department or instructor about how to complete free pre-requisite 8-hour self-study course before beginning this course.

ITC 2000  PC Hardware and Software (A+)   3.0 cr

Course Outline for ITC 2000

Presents an in-depth exposure to computer hardware and operating systems. Students learn the functionality of hardware and software components as well as suggested best practices in maintenance and safety issues. Students learn how to assemble and configure a computer, install operating systems and software, and troubleshoot hardware and software problems. This course helps students prepare for CompTIA's A+ certification exam, which covers the knowledge and skills essential for becoming a successful computer technician. Prerequisites: Placement into ENG 1108 or completion of both ENG 0099 and READ 0093/0094 with a grade of C or higher.

ITC 2100  IT Career Success Skills and Strategies   2.0 cr

Course Outline for ITC 2100

Prepares information technology (IT) students to enter the IT job market or successfully transition into a new career in the IT field. Students will learn effective IT job search skills as well as strategies that will serve to enhance their IT careers once they have obtained employment.

ITC 2189  Information Technology Careers Internship   3.0 cr

Course Outline for ITC 2189

Provides a supervised work experience utilizing and extending the skills learned in ITC Information Technology Careers courses. The experience is intended to result in new learning and increased capabilities for the intern and the completion of authentic work for the sponsoring organization. Internships may be arranged upon the mutual agreement of the student, instructor and sponsoring organization. Internship depends on student qualifications and a successful interview for a particular position. Interns are required to abide by all policies governing employees and meet expectations of regular employment. Prereq: Permission of instructor, available position, approval of sponsor.

ITC 2250  Special Topics in Information Technology & Careers   cr

Course Outline for ITC 2250

Examines current topics in computers, networking or security. Allows students to pursue industry certifications and topics not normally covered in ITC courses. This course is not regularly offered, students interested in pursuing additional certifications should contact an ITC instructor for more information. Prerequisites: Prerequisites will vary based on topics selected. Requires instructor consent.

ITC 2300  Information Technology Services and Applications   3.0 cr

Course Outline for ITC 2300

Introduces current technologies and network applications commonly supported and used by information technology professionals above and beyond basic infrastructure or servers, operating systems, and network devices. Provides the concepts behind and hands-on lab experience with at least three technologies such as VoIP/collaboration, security monitoring, visualization, storage networking, mobile/BYOD device management which are transforming the IT landscape.

ITC 2410  Installing and Configuring Windows Clients   3.0 cr

Course Outline for ITC 2410

Covers the features and procedures to deploy, support and troubleshoot the Microsoft Windows 10 client operating system in the enterprise environment. Includes the planning, installation, configuration, and management of Windows, networking, storage, and authentication. Course Note: The prerequisite for this course will be waived upon proof of passing an IT fundamentals examination, contact instructor for details.

ITC 2420  Configuring Windows Devices   3.0 cr

Course Outline for ITC 2420

Provides in-depth study of configuring and maintaining a Windows 10 client environment in the enterprise. Topics include identity management, desktop and device deployment, device management, client network configuration, storage configuration, data access and protection, client remote access, desktop application support, and system updates and recovery.

ITC 2430  Installation, Storage, and Compute with Windows   3.0 cr

Course Outline for ITC 2430

Provides students with the skills and knowledge needed to implement a core Windows Server infrastructure in an enterprise environment. The course covers topics on implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server environment including server storage, high availability, containers, and Hyper-V configuration.

ITC 2440  Identity with Windows Server   3.0 cr

Course Outline for ITC 2440

This course provide students with the skills and knowledge needed to configure and administer identity and directory services in a Windows Server enterprise environment. Includes the installation, configuration, management, and maintenance of Active Directory, group policy, certificate services, and identity federation.

ITC 2450  Networking with Windows Server   3.0 cr

Course Outline for ITC 2450

Provide students with advanced skills and knowledge needed to implement and administer network services in a Windows Server enterprise environment. Topics include the domain name system, DHCP, IP address management, distributed file system, and high performance networking.

ITC 2480  Administering Linux Servers   3.0 cr

Course Outline for ITC 2480

Covers the installation, configuration and maintenance of Linux systems with an emphasis on server administration. A major focus of this course is learning the Linux command line interface for system administration tasks. Other topics involve providing network services such as routing, firewalls, DNS, DHCP, file, web, and email servers to network clients. Prerequisites: ITC 1480 or Linux Essentials Certificate (see course notes). Placement into ENG 1108 or completion of both ENG 0099 and READ 0093/0094 with a grade of C or higher.

ITC 2510  Introduction to Networks (CCNA1)   3.0 cr

Course Outline for ITC 2510

Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The various protocols and models used in modern network communication are introduced including network media, Ethernet switching, IP addressing, address resolution, and related technologies in order to provide a foundation for understanding networking and security. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, implement IPv4 and IPv6 addressing schemes, and test network connectivity. Course Note: The prerequisite for this course can be waived upon proof of passing an IT fundamentals examination administered by the department. Contact the instructor or department for more information.

ITC 2515  Introduction to Networks and Routing and Switching Essentials (CCNA 1/2)   6.0 cr

Course Outline for ITC 2515

Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks as well as the configuration of basic router and switch protocols and configuration. The fundamentals of IP addressing, Ethernet, router and switch configuration are practiced through hands-on lab work. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with RIPv1, RIPng, single-area and multi-area OSPF, virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks.

ITC 2516  Intro to Networks and Switching, Routing, and Wireless Essentials (CCNA1/2)   6.0 cr

Course Outline for ITC 2516

Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks as well as the implementation of basic enterprise routing, switching, and wireless technologies. The fundamentals of IP addressing, Ethernet, router, switch, and wireless configuration are practiced through hands-on lab work. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with VLANs, Spanning-Tree, EtherChannel, Wireless LANs, DHCP, SLAAC, static IP routes, and first-hop redundancy protocols. Course Note: The prerequisite for this course can be waived upon proof of passing an IT fundamentals examination administered by the department. Contact the instructor or department for more information.

ITC 2520  Switching, Routing, and Wireless Essentials (CCNA 2)   3.0 cr

Course Outline for ITC 2520

Prepares students to understand and implement basic enterprise routing, switching, and wireless technologies. Layer 2 technologies include: VLANs, Spanning-Tree, EtherChannel, and Wireless LANs. Layer 3 technologies include: DHCP, SLAAC, routing, static IP routes, and redundancy protocols. By the end of this course students will be able to configure and troubleshoot enterprise routers, switches, and wireless access points in a basic configuration. Switching, Routing, and Wireless Essentials is the second in a sequence of three courses focusing on preparation for the Cisco Certified Network Associate (CCNA) certification.

ITC 2530  Enterprise Networking, Security, and Automation   3.0 cr

Course Outline for ITC 2530

Explores the design, management, configuration, and troubleshooting of enterprise computer networks. This includes the ability to configure a dynamic routing protocol, access control lists, and NAT, as well as an understanding of wide area networking, VPNs, quality of service, network security, virtualization, and automation technologies. Enterprise Networking, Security, and Automation is the final in a sequence of three courses focusing on preparation for the Cisco Certified Network Associate (CCNA) certification.

ITC 2535  Scaling and Connecting Networks (CCNA 3/4)   6.0 cr

Course Outline for ITC 2535

Explore and configure the architecture, components, and operations of routers and switches in larger and more complex local and wide area networks as well as network services required by converged applications. Technologies included in this course include WAN layer two protocols, wireless, OSPF, EIGRP, VPNs, and STP in both IPv4 and IPv6 networks. Students will understand the selection criteria of network devices and technologies to meet network requirements as well as practice their configuration and troubleshooting.

ITC 2536  Enterprise Networking, Security, Automation, and Core Technologies   6.0 cr

Course Outline for ITC 2536

Explores the design, management, configuration, and troubleshooting of enterprise computer networks in depth. This includes the ability to configure OSPF and eBGP routing protocols, access control lists, and NAT, as well as an understanding of wide area networking, VPNs, SD-WAN, quality of service, network security, virtualization, and automation technologies. This course completes the coursework preparation for the CCNA certification exam as well as the CCNP Enterprise Core certification exam.

ITC 2540  Connecting Networks (CCNA 4)   3.0 cr

Course Outline for ITC 2540

Discusses the WAN technologies and network services required by converged applications in a complex network. Understand the selection criteria of network devices and WAN technologies to meet network requirements. Learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. Develop the knowledge and skills needed to implement virtual private network (VPN) operations in a complex network. Connecting Networks is the final course in a sequence of four courses focusing on preparation for the Cisco Certified Network Associate (CCNA) certification.

ITC 2610  CCNP 1 Network Switching   3.0 cr

Course Outline for ITC 2610

Develops advanced knowledge and skills in building complex enterprise level switched networks using the Cisco Enterprise Campus Architecture. Topics will include advanced layer 2 technologies such as Ether-channel load balancing, MST, advanced spanning-tree, switch spanning and remote spanning, switch security features, and first hop redundancy. This is the first of three courses designed to provide students with the knowledge and skills that correlate with the Cisco Certified Network Professional examination. Prerequisites: ITC 2535, or ITC 2540, or CCNA Certification

ITC 2611  Cisco Enterprise Network Core Technologies (CCNP 1)   3.0 cr

Course Outline for ITC 2611

Explores the core technologies of an enterprise network. Focuses on implementing core enterprise network technologies including dual stack (IPv4 and IPv6) architecture, virtualization, layer 2, 3, and wireless infrastructure, network assurance, security and automation. This is the first of two courses preparing students for the Cisco Certified Network Professional Enterprise certification.

ITC 2620  CCNP 2 Network Routing   3.0 cr

Course Outline for ITC 2620

Develops advanced knowledge and skills in building enterprise level routed networks and applications. This is the second of three courses designed to provide students with the knowledge and skills that correlate with the Cisco Certified Network Professional examination. Prerequisites: ITC 2540.

ITC 2621  Cisco Enterprise Advanced Routing and Services (CCNP 2)   3.0 cr

Course Outline for ITC 2621

Explores the implementation and troubleshooting of advanced routing technologies and services. These include: extensive routing protocol troubleshooting, VPN services including DMVPN, infrastructure security troubleshooting, infrastructure services, and infrastructure automation. This course is designed to prepare students for the Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) CCNP exam and is the second in a series of two courses preparing for the CCNP Enterprise certification.

ITC 2630  CCNP 3 Network Troubleshooting   3.0 cr

Course Outline for ITC 2630

Prepares students to conduct advanced-level network diagnosis and corrective action. Combines previous knowledge and skills with proven troubleshooting methodology, tools and processes designed to quickly and accurately determine performance issues and corresponding remedies. Course also covers administrative and documentation issues related to network performance and troubleshooting. This is the last of three courses designed to provide students with the knowledge and skills that correlate with the Cisco Certified Network Professional examination. Prerequisites: ITC 2610, ITC 2620.

ITC 2710  Wireless LAN Technology (CCNA Wireless)   3.0 cr

Course Outline for ITC 2710

Provides a comprehensive overview of the design, planning, implementation, operation and troubleshooting of Wireless LANs. Includes theoretical foundations of the technology as well as implementation of wireless technology in various application contexts. Special emphasis is given to security and best practices within an existing local area network. Prerequisites: ITC 2520 or CCENT Certification or CCNA Certification

ITC 2720  Fundamentals of Voice over IP (CCNA Voice)   3.0 cr

Course Outline for ITC 2720

Introduces features and implementation of Voice over IP (VoIP) and Unified Communications (UC) technologies. Concepts covered include knowledge of administrator and end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course helps students prepare for the first exam of the CCNA Collaboration industry certification.

ITC 2730  Quality of Service (QoS)   3.0 cr

Course Outline for ITC 2730

Covers the design and implementation of a quality of service structure to prioritize voice and data applications across the network. In addition, students will properly configure the LAN and WAN architectures to support voice, video, and data convergence in the enterprise network. Prerequisites: ITC 2720.

ITC 2740  Cisco IP Telephony Integration (Part I)   3.0 cr

Course Outline for ITC 2740

Covers the design and implementation of a quality of service structure to prioritize voice and data applications across the network. In addition, students will properly configure the LAN and WAN architectures to support voice, video, and data convergence in the enterprise network. Prerequisites: ITC 2730.

ITC 2750  Cisco IP Telephony Integration (Part II)   3.0 cr

Course Outline for ITC 2750

Introduces more advanced features of Cisco Unified Communications Manager and CME, integration of additional Cisco products such as Survivable Remote Site, Quality of Service configurations and resource allocations to support ad-hoc conferencing and transcoding resources. Prerequisites: ITC 2740.

ITC 2760  IP Telephony: Enterprise Planning And Design   3.0 cr

Course Outline for ITC 2760

Analyzes and develops the business and technical requirements for an IP Telephony environment. In addition, the students will define basic and effective financial models, performing "Return on Investment" (ROI) and "Total Cost of Ownership" (TCO) calculations to support migrating to an IP Telephony architecture. Prerequisites: ITC 2750.

ITC 2810  CCNA Cybersecurity Operations   3.0 cr

Course Outline for ITC 2810

Provides an introduction to the knowledge and skills used by security analysts working on a Security Operations Centers (SOC) team. These teams keep a vigilant eye on security systems, protecting their organizations by monitoring, detecting, investigating, analyzing, and responding to cybersecurity threats and events. This course is designed to prepare you for the Cisco CCNA Cyber Ops industry certification exams. Prerequisites: ITC 1480 or test out, ITC 2000.

ITC 2820  Information Systems Security Advanced   3.0 cr

Course Outline for ITC 2820

Focuses on the managerial aspects of information security and assurance. Topics covered include access control models, information security governance, and information security program assessment and metrics. Coverage on the foundational and technical components of information security is included to reinforce key concepts. The course includes up-to-date information on changes in the field, such as national and international laws and international standards like the ISO 27000 series. Prerequisites: ITC 2430, ITC 2480, ITC 2530.

ITC 2830  Implementing Cisco Network Security (CCNA Security)   3.0 cr

Course Outline for ITC 2830

Provides an introduction to the core security concepts and skills needed for installation, troubleshooting, and monitoring of network devices to maintain the integrity, confidentiality, and availability of data and devices. An emphasis on practical experience develops specialized skills for securing networks. This course assists in preparation for the Implementing Cisco Network Security (IINS) certification exam leading to the Cisco CCNA Security certification.

ITC 2840  Advanced Network Security   3.0 cr

Course Outline for ITC 2840

Expands the scope and depth of the skills and knowledge acquired in previous network security courses by focusing on the advanced capabilities of network defense strategies including Virtual Private Networks (VPN), Host Intrusion Detection Systems (HIDS) and Network Intrusion Detection Systems (NIDS). Students will learn the evolution and current best practices of applying these technologies, which are universally deployed in networks of all sizes. Prerequisites: ITC 2830 or CCNA Security Certification

ITC 2900  Information Technology Careers Capstone   3.0 cr

Course Outline for ITC 2900

Provides students an opportunity to work with an inside or outside organization in a team environment on a course-long project. Focuses on concepts of problem identification, brainstorming, design, problem solving, teamwork, creativity and evaluation. Present findings in oral and written formats to faculty and industry representatives. This course integrates knowledge and skills attained throughout the Information Technology Careers programs and should be taken your final semester. Pre-requisites: ITC 2430, ITC 2480.

Transfer Information

The Information Technology Careers department’s Network Technology and Security A.A.S. degree has articulation agreements with the following four-year institutions:

Memorandum of Understanding (MOU) between Inver Hills Community College and Network Training Institute

Meet the Faculty

{{ user.firstName }} {{ user.lastName }}

{{ user.title }}

{{ user.p }}
{{ user.o }}
Employment Information

The Bureau of Labor Statistics projects employment for information security analysts in the U.S. to grow 37 percent between 2012 and 2022, or much faster than average. Combined with a high median salary (more than $86,000 annually), that strong growth makes pursuing a career as an cybersecurity professional a smart choice if you are considering a career in the IT field. Network and computer systems administrators earn a median salary topping $72,000 a year. U.S. News & World Report ranked computer systems analyst #7 on "The Best 100 Jobs" in 2015; the BLS projects a 25 percent growth by 2022, or much faster than average. Median salary is nearly $80,000 a year.

In-demand areas for cybersecurity professionals:

  1. Mobile security
  2. Data analytics
  3. Security analysis
  4. Application security
  5. Security architecture and investigation
  6. Point-of-sale systems
  7. Hacking expertise and penetration testing
  8. People skills

Potential jobs in IT support and network tech and security

Below are just a few examples of possible career paths that can start with earning an Information Technology Support A.A.S. or Network Technology and Security A.A.S. degree at Inver Hills.

Additional resources

Why Inver Hills?

Completing your IT support or network tech and security degree obligations at Inver Hills is smart on several key levels:

  1. Help others by quickly solving their critical technology needs
  2. Build, upgrade, and repair computers and other hardware
  3. Work in a professional help desk and network administration environment
  4. Design, setup, and maintain the systems that run the Internet
  5. Protect networks and servers from frequent attacks by utilizing advanced cybersecurity tactics
  6. Work with powerful networks, severs, firewalls, and more
  7. Receive an excellent education with one-on-one interactions with IT careers faculty
  8. Get hands-on experience working in IT careers labs
  9. Save money and continue your academic and professional careers with less student debt *

* On a national scale, student loan debt has mushroomed to $1.2 trillion, which is greater than credit card debt and auto loan debt combined. In Minnesota, the average debt for four-year grads tops $30,000; 70 percent carry a student debt load.

Tuition and fees for one year at Inver Hills costs a little less than $5,300. Compare that to $15,000 to $20,000 at a for-profit college, or $40,000 to $50,000 at a private college or university. You can complete your first two years at Inver getting a topflight education firsthand from Ph.D. instructors and then transfer to a four-year as a junior all while saving thousands of dollars. It's a no-brainer.

Additional resources

Academic Calendar

Facebook