IT Help Desk
Urgent Requests: x3444
File storage: individual, secretarial, group, archival
The campus IT department provides networked file storage using file servers, powerful computers that provide services to many people simultaneously. Saving files on the file server provides two primary benefits: 1) flexible access and 2) protection against mechanical and other massive failures. Folders on the file servers are available from any computer on campus, as well as from computers that are off campus with an Internet connection. Files stored on the file servers are protected against loss by being routinely copied to a different server.
Individual (students and employees)
Each user is provided a personal network folder on a file server for storing files. This network folder is usually mapped to drive letter Z for convenience and is commonly referred to as the Z drive. This storage spaced is intended to be used for campus-related files and is backed up routinely to protect files from loss due to equipment failure. The folder is accessible to the individual user only and cannot be shared. Office, classroom, and lab computers are configured so the "My Documents" icon points to the user's personal network folder (Z drive).
Laptop computers are usually configured differently than office desktop computers to provide convenient off-network use. In most cases, file storage synchronization between the laptop and network storage is configured to protect files from being lost due to equipment failure.
Group (students and employees)
Departments and other groups can request a folder for storing files of interest to the group. Group folders are usually part of a network share that is typically mapped to drive letter J and commonly referred to as the "J drive." Security settings can be established to control access to the files stored in group folders.
Secretarial (employees only)
Special network storage is provided for instructors who work closely with the secretary assigned to them. Unlike individual storage spaces, both the instructor and secretary can access the space. Procedures should be discussed and established between the instructor and secretary.
Archival (employees only)
Files that should be kept, but don't need to be readily available should be moved to another storage media like a cloud storage service (many are freely available) or copied to CD-ROM. Once copied to another media the files should be deleted from the file server. IT technical support staff will provide assistance if needed and requested.