Assistance Options

In-person assistance

  • Enrollment Center
    College Center - 2nd Floor
  • IT Service Desk

Remote assistance (1 business day reply)

Minnesota State IT Service Desk


IT Service Desk Hours

  • Mon. - Thurs.: 8 a.m. - 4 p.m.

Online Services Center Hours

  • Mon. - Thurs.: 10 a.m. - 3 p.m.

Imagine Standard OnTheHub

Even though the download process indicates you will have 24 months of access (see image below) to the downloaded content and key, you won't have access inside the site unless you are currently enrolled in a class

Kivuto Extended Access Guarantee Notice

Many students have misinterpreted the 24 month extended access message, didn't keep a copy of the installation files nor recorded their license keys outside the OnTheHub site. Be sure to keep a copy of the installation files and record your license keys for your future use!