Assistance Options
In-person assistance
- Enrollment Center
College Center - 2nd Floor
651-450-3653
- IT Service Desk
651-450-3444
Remote assistance (1 business day reply)
Minnesota State IT Service Desk
- Minnesota State IT assistance
- 1-877-466-6728
StarID
IT Service Desk Hours
- Mon. - Thurs.: 8 a.m. - 4 p.m.
Online Services Center Hours
- Mon. - Thurs.: 10 a.m. - 3 p.m.
VMWare OnTheHub
The VMWare site is only available while you are enrolled in an ITC class. Your login access ends when you aren't registered for an ITC class.
Even though the download process indicates you will have 24 months of access (see image below) to the downloaded content and key, you won't have access inside the site unless you are currently registered in an ITC class.
Many students have misinterpreted the 24 month extended access message, didn't keep a copy of the installation files nor recorded their license keys outside the OnTheHub site. Be sure to keep a copy of your installation files and record your license keys for your future use!
