What is MFA?
MFA (Multi-Factor Authentication) protects your account and information. You likely have already experienced MFA when interacting with a bank or shopping site where the site sends a text message to your cell phone with a code to enter.
At IHCC, when you log into Microsoft Office 365, Teams or your email account, you will need to setup a second form of authentication to help to keep your accounts secure.
Here's how to do it
First – Log into your MinnState O365 online account
Log into webmail at https://outlook.com
Your Username will be yourStarID@Go.MinnState.edu
- Example: ab1234cd@go.minnstate.edu (if your StarID is ab1234cd)
- Your Password is you StarID password
- the Next button
- This will start the "MFA Setup Wizard".
Setting up MFA
The MFA Setup Wizard starts by asking "Step 1: How should we contact you?"
- Choose Authentication phone
- Choose United States (if that's where your phone is set up)
- Enter your Phone Number
***Be sure your phone can receive text messages
- In the "Method" box, choose send me a code by text message.
- Click the Next button. A "Verifying phone" message should appear.
- When you get the text on your phone, enter the code you receive into the textbox. Then click Verify
Last Step
- You may be asked for a back-up phone number in case you lose access to your mobile phone. Provide the phone number for a back-up phone if asked.
- Do not use the same phone for this number. Consider using a spouse or family member as the back-up number.
- The back-up phone will not get a call (or text) during setup – only if you ask MFA to do so to later.
Good Things to Know
- When you first log in on a computer or from a new browser (Chrome, Firefox, etc.), you'll only be asked to authenticate the first time using a new computer, tablet or cellphone
- Or if you change your StarID Password
- When that happens, you'll be asked for a code that MFA will text to you
- Instead of texted codes, you can use the Microsoft Authenticator App. This can be slightly faster than using texting. The Authenticator App is adding a number matching step. Learn more about it here.
Need to make changes?
You can change your MFA settings by visiting https://aka.ms/mfasetup. See the changing your MFA settings guide.
If you don't have a phone that can receive text message or need technical support to complete the MFA setup your support options are: